Privacy policy

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Kavya Ethnics

Privacy Policy

Effective Date: 1 January 2025 Last Updated: June 2025

Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect your personal information.

By accessing our website, communicating with us, or placing an order with Kavya Ethnics, you acknowledge the practices described in this Privacy Policy.
Section 01

Information We Collect

We may collect information when you visit our website, create an enquiry, communicate with us, or purchase products.

Personal Information

  • Full name
  • Delivery address and PIN code
  • Phone number and WhatsApp number
  • Email address
  • Payment related information processed through authorised gateways

Kavya Ethnics does not store complete debit card, credit card, or banking credentials.

Automatically Collected Information

  • IP address and browser information
  • Pages visited and website activity
  • Device information
  • Cookies and analytics data
Section 02

How We Use Your Information

  • Order fulfilment: To process, confirm, pack, dispatch and deliver your orders.
  • Communication: To send order confirmations, payment updates, tracking details and delivery notifications.
  • Customer support: To respond to enquiries, returns, exchanges and complaints.
  • Marketing: To share information about new collections, offers and promotions where permitted.
  • Website improvement: To analyse customer behaviour and improve our products and shopping experience.
  • Security: To detect fraud, prevent misuse and protect our website.
  • Legal compliance: To maintain records required under applicable laws.

You can unsubscribe from promotional communications at any time.

Section 03

Data Sharing

We do not sell, rent or trade your personal information. We only share limited information with trusted service providers when required to operate our business.

  • Courier and logistics partners: Your name, address and phone number may be shared for delivery purposes.
  • Payment gateways: Payment information may be processed securely through authorised payment providers.
  • Technology providers: Information may be processed by platforms that help us operate our online store.
  • Analytics and advertising platforms: Cookie and device-related information may be used for analytics and personalised advertising.
  • Professional advisers: Information may be shared with accountants, auditors or legal advisers where necessary.
  • Government authorities: Information may be disclosed when legally required.
Section 04

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide better functionality, remember preferences, analyse traffic and improve your shopping experience.

Cookies help us understand which products and pages are useful to visitors. Some cookies are necessary for shopping cart, checkout and website security functions.

You can manage or disable cookies through your browser settings. However, some website features may not work properly.

Section 05

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss or disclosure.

Payments are processed through secure payment gateways using encryption and appropriate security standards.

Although we take reasonable precautions, no online transmission or storage method can guarantee complete security.

Section 06

Data Retention

We retain personal information only for as long as necessary to provide services, support customers, prevent fraud, resolve disputes and comply with legal requirements.

Order records, invoices and transaction details may be retained where required by tax, accounting or legal obligations.

Section 07

Your Rights and Choices

Subject to applicable laws and verification of your identity, you may request information regarding your personal data.

  • Access: Request details about personal information we hold about you.
  • Correction: Request updates to incorrect or incomplete information.
  • Deletion: Request removal of eligible personal information.
  • Marketing opt-out: Stop receiving promotional messages.
  • Withdrawal of consent: Withdraw permission where processing is based on consent.
Privacy Requests kavyaethnics@gmail.com
Section 08

Children’s Privacy

Our website and services are not intended for individuals below 18 years of age. We do not knowingly collect personal information directly from children.

If you believe that a minor has provided personal information without proper permission, please contact us so we can review and remove such information where appropriate.

Section 09

Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms and external services.

These third parties have their own privacy policies and practices. Kavya Ethnics is not responsible for the privacy practices, content or security of external websites.

Section 10

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology or legal requirements.

The updated version will be published on this page with a revised "Last Updated" date.

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

Section 11

Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact Kavya Ethnics.

Email Address kavyaethnics@gmail.com
Phone / WhatsApp +91 99247 79997

We value the trust you place in Kavya Ethnics and remain committed to handling your personal information responsibly.