Business Identity

This website is operated by a proprietorship business trading under the name Kavya Ethnics.

Website Operator

Kavya Ethnics is responsible for the operation of this website, the presentation of products offered directly through it and the handling of customer enquiries and orders placed through the website.

Products purchased through a third-party marketplace may also be governed by that marketplace’s terms, payment procedures, shipping rules and customer-support processes.

General Information Disclaimer

The information provided on this website is intended to give customers general information about Kavya Ethnics, our products, policies and services.

We make reasonable efforts to keep website information accurate, complete and current. However, information may occasionally contain typographical, technical, pricing, inventory or other inadvertent errors.

We may correct or update such information when reasonably necessary, subject to applicable law and our obligations regarding orders already accepted.

Product Information and Images

We make reasonable efforts to display product photographs, colours, descriptions, fabric information, dimensions and other product details as accurately as possible.

Slight variations may occur because of:

• Screen brightness and device colour settings.
• Lighting conditions used during photography.
• Printing, dyeing, cutting and finishing processes.
• Normal differences between manufacturing batches.

These statements do not restrict a customer’s rights when a product is defective, damaged, incorrect or materially different from its description.

Such matters will be handled under our Return and Refund Policy and applicable consumer law.

Pricing and Availability

Product prices are displayed in Indian Rupees and include applicable GST unless clearly stated otherwise.

Product prices, promotional offers and availability may change from time to time.

A product displayed on the website is not guaranteed to remain available until the order has been accepted.

If an obvious pricing, inventory or product-information error affects an order, we may contact the customer before processing it.

If the order cannot be fulfilled, any applicable prepaid amount will be refunded.

Intellectual Property

Unless otherwise stated, the original content made available through this website, including text, original photographs, videos, graphics, logos, branding elements, product descriptions, original artwork and eligible textile-print designs, is owned by or licensed to Kavya Ethnics.

Such material is protected to the extent available under applicable copyright, trademark, design and other intellectual-property laws, including the Copyright Act, 1957 and the Trade Marks Act, 1999.

Prohibited Without Written Permission

• Copying or republishing our original product photographs.
• Copying substantial portions of our original written content.
• Reproducing original artwork or protected textile-print designs for commercial purposes.
• Using the Kavya Ethnics name, logo or branding in a misleading manner.
• Altering or distributing website content for commercial exploitation.
• Representing yourself as an authorised agent, dealer or partner of Kavya Ethnics.

Limited personal and non-commercial use of publicly accessible website material is permitted only where it does not infringe our rights or the rights of another person.

Nothing in this notice claims ownership over traditional motifs, public-domain material, third-party content or other material that is not legally owned or controlled by Kavya Ethnics.

Trademarks and Brand Identity

The Kavya Ethnics name, logo, packaging, visual identity and associated branding may constitute trademarks or trade dress belonging to Kavya Ethnics, whether registered or protected through applicable legal rights.

No licence or permission to use our brand identity is granted merely because the material is visible on this website.

Third-Party Content and Services

This website may contain links to or use services provided by third parties, including:

• Payment gateways.
• Courier and logistics companies.
• Social-media platforms.
• Analytics and advertising services.
• Online marketplaces.
• Technology, hosting and communication providers.

Third-party services are operated under their own terms, policies and security practices.

Kavya Ethnics does not control and is not responsible for third-party websites or services beyond the responsibilities imposed on us by applicable law.

The display of a third-party name or service does not necessarily imply an endorsement, partnership or agency relationship.

External Links

Links to external websites may be provided for customer convenience.

Kavya Ethnics does not guarantee the accuracy, availability, security or content of an external website that it does not own or control.

Customers should review the terms and privacy policies of third-party websites before using them or providing personal information.

Consumer Information

Kavya Ethnics aims to provide customers with clear and accessible information about:

• Product descriptions and relevant product characteristics.
• Product prices and applicable charges.
• Payment methods.
• Order processing and delivery.
• Returns, exchanges and refunds.
• Customer support and grievance redressal.
• Privacy and the handling of personal information.

Customers should review the applicable product description and store policies before completing a purchase.

Consumer Rights

Kavya Ethnics conducts its online retail activities subject to applicable Indian laws, including the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, where applicable.

Nothing in this Legal Notice, our Terms of Service or any other store policy is intended to exclude, restrict or waive a right or remedy that cannot lawfully be excluded under applicable consumer law.

Related Policies

Customer Responsibilities

Customers are responsible for:

• Providing accurate contact, payment and delivery information.
• Reviewing product descriptions before ordering.
• Following applicable product-care instructions.
• Inspecting delivered packages within a reasonable period.
• Contacting us promptly when an order concern arises.
• Using the website only for lawful purposes.

Website Availability and Security

We take reasonable measures to maintain the availability and security of this website. However, uninterrupted or error-free access cannot be guaranteed.

Website access may occasionally be affected by maintenance, upgrades, hosting interruptions, internet failures, cyber incidents or other circumstances outside our reasonable control.

Prohibited Activities

• Attempting to gain unauthorised access to the website or connected systems.
• Introducing malware, harmful code or automated attacks.
• Interfering with website functionality or security.
• Collecting customer or website data through unauthorised scraping.
• Using the website for fraudulent or unlawful activity.

Limitation of Liability

To the fullest extent permitted by applicable law, Kavya Ethnics will not be liable for indirect, incidental, special or consequential loss arising solely from use of, or inability to use, this website.

We are not responsible for loss caused by:

• Incorrect information supplied by a customer.
• Unauthorised use not caused by our failure to take reasonable care.
• Third-party websites or services outside our control.
• Events or disruptions outside our reasonable control.
• Customer failure to follow product-care, delivery or return instructions.

Rights That Remain Protected

• Mandatory consumer rights.
• Liability that cannot lawfully be excluded.
• Liability arising from fraud or deliberate misrepresentation.
• Applicable remedies for defective, damaged or incorrectly supplied products.

Grievance Redressal

Customers may submit complaints, grievances or requests concerning an order, product, payment, delivery, return, refund or website service using the contact details below.

Information to Include

• Your full name.
• Your order number, where applicable.
• The email address or phone number used for the order.
• A clear description of the concern.
• Relevant photographs, videos, payment records or other supporting information.
• The resolution you are requesting.

We will acknowledge a consumer complaint within 48 hours and endeavour to resolve it within one month from the date it is received, as required by applicable law.

National Consumer Helpline

We encourage customers to contact Kavya Ethnics first so that we can attempt to resolve concerns promptly and amicably.

Eligible consumers may also use the National Consumer Helpline or another remedy available under applicable law.

Governing Law and Jurisdiction

This website, this Legal Notice and the activities of Kavya Ethnics are governed by the laws of India.

Subject to applicable consumer-protection laws and any jurisdiction that cannot legally be excluded, disputes will be subject to the competent courts and authorities in Rajkot, Gujarat, India.

Force Majeure

Kavya Ethnics will not be responsible for delay or failure caused by circumstances reasonably outside our control, including:

• Natural disasters, floods, fires or extreme weather.
• Epidemics or pandemics.
• War, civil disturbance or terrorism.
• Government restrictions or regulatory action.
• Strikes or transport disruptions.
• Power, internet or telecommunications failures.
• Courier or supply-chain interruptions outside our reasonable control.

We will make reasonable efforts to communicate material delays and provide an appropriate resolution for affected accepted orders.

This clause does not remove any obligation or consumer remedy that cannot legally be excluded.

Changes to This Legal Notice

We may update this Legal Notice to reflect changes in our business identity, operations, website, contact details, policies or legal obligations.

The revised notice will be published on this page with an updated “Last Updated” date.

Contact Information

For questions concerning this Legal Notice, contact Kavya Ethnics.